GIFT CARD
Shopping for someone else, but not sure what to give them? Give them the gift of choice with a Jilla E-Gift Card.
Gift Card Information
Our Gift Vouchers are sent electronically on the date you specify to the email address given. Payment for the gift voucher will be charged on purchase not on the date of issue and are valid for 12 months from issue.
The value of the gift voucher is your choice. The gift voucher will be allocated to the recipient's account in the form of e-wallet credit which can be redeemed at the final stage of the checkout.
Confirmation of the Gift Voucher will only be sent to the purchaser once the order is confirmed by ourselves. Gift Vouchers can only be cancelled by the purchaser within 1 hour of purchase and will not be valid until a confirmation email is received.
Unwanted Gift Vouchers can not be returned and voucher codes can not be used to purchase another gift voucher.
If the recipient does not already have an online account with our site, the client will have to create an account using the email address the voucher was delivered to, this can be done at during the checkout process.
The funds will then automatically appear and the option given to redeem the funds against the cost of purchases in the basket. If the items purchased total less than the gift voucher amount the remaining funds will stay in the e-wallet to use on the next purchase, if the items purchased exceed the gift voucher amount the remaining value must be paid by card in order to complete the order.
Items bought using gift vouchers can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded and a new gift voucher code will be issued.
Shipping
JILLA is pleased to offer free UK Standard Delivery for orders over £75.00
£3.99 UK Standard Tracked Delivery: Royal Mail 48 tracked delivery, usually takes 2-3 working days. If you are purchasing a Yoga Studio product, our partners will dispatch your order with DPD.
£5.00 UK Express Tracked Delivery: Royal Mail 24 tracked delivery, usually takes 1-2 working days.
£8.50 UK Special Delivery Guaranteed by 1pm: Royal Mail tracked service, a signature is required upon arrival.
UK Orders Over £250: For higher value orders over £250 we offer free courier shipping with DHL. This is to ensure your order is fully tracked, arrives quickly and securely.
£12.00 Europe Royal Mail: Royal Mail European service usually takes 3-6 working days, a signature is required upon arrival
£20.00 Europe DHL: A fully tracked DHL courier service so you know your parcel's journey. it usually takes 2-4 working days, a signature is required upon arrival. Please note we require a phone number at checkout.
£22.00 Rest of World Courier Delivery: Sent with DHL couriers, this service is fully tracked and requires a phone number at checkout. It usually takes 3-6 working days, a signature is required upon arrival
International recipients may be subject to import taxes, duties and fees enforced by the destination country. We are unable to control or predict these charges. Customs policies vary widely from country to country and you should contact your local customs office for more information.
Planted Yoga Rug orders
£5.00 UK Delivery: This product is shipped from the supplier and has a different delivery cost. £2.00 additional will be charged for any Jilla Active items added to this order.
£16.00 Europe Royal Mail: This product is shipped from the supplier and has a different delivery cost than our other clothing. £2.00 additional will be charged for any Jilla Active items added to this order.
Free Returns on Full Priced Items for UK orders
All of our DHL shipments are eco-friendly as we support a mix of initiatives in the areas of energy efficiency, renewable energy and reforestation when we use DHL GOGREEN. DHL has an active goal of achieving zero emissions by 2050..
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